News & FAQ
News & Reviews
- 11/21/09 - Read about what prompted Spinners founder, Phil Woods, to start the region's first mobile bicycle repair service in the December 2009 issue of Delaware Today magazine.
- 10/10/09 - Spinners Mobile Bicycle Repair celebrates one year anniversary!
- 9/22/09 - Now accepting appointments online. No need to call for the next available appointment!
- 8/15/09 - We're now servicing more of southeastern Pennsylvania (including Philadelphia suburbs). Check out the updated service area map on our home page!
- 2/23/09 - Spinners Mobile Bicycle Repair is described as, "very meticulous, very thorough and very reasonable." Read more at the mtbr.com forums.
- 1/10/09 - A few customers have shared their thoughts on InsiderPages.
Frequently Asked Questions
Q: So, how's this work?
A: As strange as it may seem, we come to you to fix your bike(s). We'll show up with a fully equipped mobile workshop, and in most cases, will fix your bike on the spot.
Q: Where are you located?
A: Spinners is run from two locations - Wilmington, Delaware and Abington, Pennsylvania
Q: When will my bike be repaired?
A: We can fix most bikes within one to two business days. We make appointments 7 days a week between 7am and 7pm, and prefer that you schedule your appointment online.
Q: What do you charge?
A: Check out the Prices section for pricing details. We also have individual labor charges if there is no need for a full tune-up or overhaul. While you're researching everything, you might as well have a look at the specials to see if you can save any money with current offers.
Q: What's the difference between a tune-up and overhaul, and how do I know which I need?
A: There is a big difference. A tune-up adjusts everything head-to-toe on the bicycle while an overhaul includes a complete strip-down, cleaning, and rebuild of the bicycle. Most casual cyclists get one to two tune-ups per year and an overhaul every one to three years.
Q: Why would I want you working in my house?
A: We won't work in your house. We'll bring an enclosed mobile workshop with us, which is fully equipped to handle most bicycle service. We'll just need to make sure you have space to park a vehicle and trailer. If not, we'll pick-up your bike(s) and return when the service is finished.
Q: Can I bring my bike to you?
A: Spinners Mobile Bicycle Repair is the bike shop that comes to you. We do not have a traditional business location for you to drop off your bike. Pick-up and delivery is available at no extra charge. Or we can meet somewhere convenient for you and we’ll deliver your bike once it’s finished.
Q: What parts do you have in stock?
A: We always have the most common replacement parts in stock. This includes tubes, tires, chains, cables, cable housing, and brake pads. We also keep a limited selection of derailleurs, cassettes, seats, accessories, and other small parts. If you have something specific in mind, let us know and we can usually get it within a few days.
Q: Do you charge more to install mail-ordered parts or parts that I don’t get from you?
A: Of course not. See the complete labor price list to get an idea of installation charges for various parts.
Q: Mind if I watch?
A: Nope. If you want to watch, we assume that you want to learn. So don’t be surprised if we put you to work, but beware, bike repair is dirty work. You may also want to check out our lessons where you can learn bicycle maintenance and repair.
Q: Do you accept credit cards?
A: Yes. We accept Visa, Mastercard, Discover, and American Express.
